1. Who We Are

OrgoRich Foods is a cross-border organic food business operating in the United Kingdom and India. We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws in both jurisdictions.

2. What Data We Collect

We may collect:

• Name, email, phone number

• Delivery and billing addresses

• Payment and transaction details

• Purchase history and preferences

• Website usage data (via cookies)

• Feedback and communication records

3. How We Use Your Data

We use your data to:

• Process and deliver orders

• Communicate about your purchases

• Send promotional content (with consent)

• Improve our services and website

• Comply with legal obligations

4. Legal Basis for Processing

• UK: Contractual necessity, consent, legitimate interest, legal obligation (DUAA 2025, UK GDPR)

• India: Lawful purpose with consent (DPDP Act 2023)

5. Consent and Transparency

We provide clear notices about data collection and use. You can withdraw consent at any time via [insert method].

6. Children’s Data

We do not knowingly collect data from children under 13 (UK) or under 18 (India). If we become aware, we will delete it promptly.

7. Cookies and Tracking

We use cookies for analytics and personalization. Non-essential cookies are used only with your consent.
[Link to cookie settings]

8. Automated Decision-Making

We do not make decisions solely based on automated processing that significantly affect you, unless permitted by law and with safeguards.

9. Data Sharing

We may share your data with:

• Payment gateways

• Delivery partners

• Marketing platforms (with consent)

• Legal authorities (if required)

We do not sell your data.

10. International Data Transfers

We ensure appropriate safeguards when transferring data between the UK and India or to other countries.

11. Your Rights

You have the right to:

• Access and correct your data

• Request deletion

• Withdraw consent

• Object to processing

Lodge complaints with:

• UK: Information Commissioner’s Office (ICO)

• India: Data Protection Board (DPB)

12. Data Security

We implement encryption, access controls, and secure storage to protect your data.

13. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law.

14. Contact Us

For questions or to exercise your rights, contact:

• Email: orgorichfoods@gmail.com

• Phone: +91 9886196788, +44 7818934142

• UK Address: 8 Southwell Road, CR0 3QD

• India Address: 7/7 Kannurpatty, Namakkal, 637 014